We minimise our environmental

impact across the supply chain


We take responsibility for the environmental impact our operations have across our supply chain – from distribution centre and our double-decker trucks right through to our stores. And we continuously explore new ways to reduce our impact.

Distribution centres

As the number of our stores continues to grow, we are investing in additional distribution centres in central locations. We run our distribution centres in an efficient and energy-saving manner: we use electric transport to limit CO2 emissions and to reduce noise and exhaust levels on site. All new distribution centres are fitted with LED lights in the warehouse, offices and outside areas. We always check whether it is possible to use renewable energy sources to operate our distribution centres. For instance, the logistics centre in Echt, the Netherlands, is equipped with more than 6,500 solar panels, which provide 50% of the centre’s total energy consumption. The distribution centre in Belleville, which is scheduled to open in late 2018, will be fitted with solar panels that will supply the local energy network with 4000 MWh of electricity. This is equivalent to the annual electricity consumption of more than 1,600 people. In addition, the building will be BREEAM Gold certified, one of the highest ratings for sustainable building construction. Our distribution centre in Zwaagdijk, the Netherlands, uses two thermal sources as additional energy supply, which reduces the amount of ordinary energy resources the centre uses.


All Action stores are equipped with energy-saving lights. In 2017, we executed multiple pilot stores with LED lighting solutions. These showed that it is possible to cut energy costs by as much as 40%. We have therefore decided to fit all new stores with LED lights. In another pilot project in the Netherlands, we tested a new recycling station in our stores. This gives customers the opportunity to return light bulbs, batteries, paper/cardboard, plastic and electronic equipment for recycling. So we encourage our customers to dispose of materials properly and we extend the reach of our recycling within Action.

Recycling at Action

Action has developed an extensive recycling process. Our trucks never leave a store empty: plastic, cardboard and batteries or light bulbs, broken products and returned items are all returned to our distribution centres for further processing. We dispose of batteries and light bulbs properly. In the distribution centres, we reduce the volume of cardboard and plastic with sophisticated machines and procedures in every warehouse before it is given to respective factories for recycling. Through reducing the volume, we can transport more materials at once and thus, minimise the amount of CO2 emissions. Returned or broken products are returned to suppliers for proper disposal or repair.

Product transportation

We use an innovative and fuel-efficient fleet to transport products from these distribution centres to our stores. We are upgrading our fleet by adding trucks with more fuel-efficient engines. Our innovative double-decker trucks can carry 60% more freight than conventional trucks. In addition, we train our drivers to drive responsibly – taking appropriate care of safety, fuel usage and the trucks. Many deliveries arrive in our Zwaagdijk distribution centre in containers, which again reduces CO2 emissions.